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January 25 - April 30, 2021

Tax Preparation

Supportive Services

EARNED INCOME TAX CREDIT (EITC)

From January through April of each year, CAA provides tax return preparation services at no cost to individuals who qualify for the Earned Income Tax Credit (EITC).  Your refunds can be deposited into your checking account or you can have a check mailed to your address.  

KEY POINTS

  • All tax preparation is virtual this tax season.  Due to the corona virus, no direct face to face meetings are possible.
  • You may drop-off your tax documents or upload them from your computer or smart phone.
  • We require that you provide copies of your tax documents in order to process your return (documents that you provide will NOT be returned to you). A complete list of required tax documents can be found on our 2021 EITC flyer / 2021 EITC flyer in Spanish. Envelopes and the intake sheets are available at the drop-off desk, on your left as you enter the lobby of the building.  We are unable to process returns with missing documents. 

DROP-OFF HOURS

Monday - Friday between the hours of 8:00 a.m. - 4:45 p.m. 


TWO WAYS TO SUBMIT YOUR TAX RETURN DOCUMENTS:

UPLOAD TAX DOCUMENTS FROM YOUR COMPUTER OR SMART PHONE

1.) Please call (513) 569-1840, option 4 to obtain a unique and secured upload link. (If the line is busy, please leave a message with your name, phone number and email address).

2.) Your personal and secure upload link will be sent to your email address.

DROP-OFF TAX DOCUMENTS

1.) Please drop-off copies of your photo ID and tax document(s) to the drop box located at our CAA main office (2nd Floor lobby). Envelopes are located on the table against the wall to your left as you enter the building. 

2.) Make sure you complete the Taxpayers Intake Packet. Place them with your tax documents​​​ in the envelope provided. Please note: the documents you provide will NOT be returned to you.

TAX PREPARATION FOLLOW-UP PROCESS

1.) You will be notified by email, text or phone call when the EITC Office has received your documents.  Documents are securely emailed to the EITC Office on Monday, Wednesday, and Friday mornings.

2.) An Interviewer will contact you by phone to review your tax return documents for completeness.

3.) After your return is prepared, a password encrypted copy of your tax return will be emailed/mailed to you for your review.  

4.) A reviewer will contact you regarding the results of your tax return preparation.  The Reviewer will ask you to send a text or email message indicating your approval of the return. 

5.) Upon your approval, your return will be emailed or mailed to you - if there were updates.  Then your tax returned is e-filed.

ADDITIONAL INFORMATION

All tax documents are shredded at the end of the tax season. 

Documents that you provide will not be returned to you.

We anticipate the processing time to take up to 14 business days after drop-off or upload of tax documents.  The processing time may be shorter or longer, pending the completeness of tax documents and the availability of volunteers and taxpayers. 

ABOUT EITC

The Earned Income Tax Credit, also known as the EITC, is a refundable federal income tax credit for low-income working individuals and families. Congress approved the tax credit legislation in 1975, to help offset the burden of Social Security taxes and to provide an incentive to work. When the EITC exceeds the amount of taxes owed, it results in a tax refund to those who claim and qualify for the credit.

The EITC has no effect on certain welfare benefits.  In most cases, EITC payments will not be used to determine eligibility for Medicaid, Supplemental Security Income (SSI), food stamps, low-income housing or most Temporary Assistance for Needy Families (TANF) payments. To learn more about the EITC, visit the website of the Internal Revenue Service.

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