To be eligible, applicants must reside in Hamilton County, earn a household income at or below 175% of the Federal Poverty Income Guidelines, and provide approved documentation that you or a member of your household is over the age of 60 or requires assistance due to a chronic illness. Additional information on eligibility guidelines and approved documentation can be found at www.cincy-caa.org.
Friday, July 1 will be for prescheduled appointments only. Beginning July 5, CAA will take the first 40 walk-ins Monday thru Thursday beginning at 1:00 PM. The first 20 Seniors (ages 60 & older) will be seen beginning at 9:00 AM Monday thru Thursday. These new walk-in procedures have been put into place as of June 1st for the convenience and safety of their clients. No longer will walk-ins seeking home energy emergency assistance have to stand outside in the heat. All other clients must have a pre-scheduled appointment. Appointments can be made by calling 1-866-747-1039. The deadline to receive assistance is August 31.
HEAP’s programs are designed to assist Hamilton County residents with their utility bills and are federally-funded and administered across the state by the Ohio Department of Development. For more information on HEAP or any of the programs offered by CAA, please visit www.cincy-caa.org.