CAA Summer Crisis Program Begins 7/1

June 15, 2016 - Cincinnati-Hamilton County Community Action Agency (CAA) is preparing to kick off the Summer Crisis Program on July 1, 2016. The program, a component of the Home Energy Assistance Program (HEAP), provides up to $300 in utility assistance to qualified applicants and targets households with seniors (over age 60) or with individuals who have a medically diagnosed chronic illness or disease. Assistance can include supply of a new air conditioner or fan, monetary assistance, or a combination of both.

To be eligible, applicants must reside in Hamilton County, earn a household income at or below 175% of the Federal Poverty Income Guidelines, and provide approved documentation that you or a member of your household is over the age of 60 or requires assistance due to a chronic illness. Additional information on eligibility guidelines and approved documentation can be found at

Friday, July 1 will be for prescheduled appointments only. Beginning July 5, CAA will take the first 40 walk-ins Monday thru Thursday beginning at 1:00 PM. The first 20 Seniors (ages 60 & older) will be seen beginning at 9:00 AM Monday thru Thursday. These new walk-in procedures have been put into place as of June 1st for the convenience and safety of their clients. No longer will walk-ins seeking home energy emergency assistance have to stand outside in the heat. All other clients must have a pre-scheduled appointment. Appointments can be made by calling 1-866-747-1039. The deadline to receive assistance is August 31.

HEAP’s programs are designed to assist Hamilton County residents with their utility bills and are federally-funded and administered across the state by the Ohio Department of Development. For more information on HEAP or any of the programs offered by CAA, please visit

CAA's 9th Annual Yard Sale & Head Start Open Enrollment Fair

June 2, 2016 - Due to the inclement weather forecast, the 9th Annual Big Top Yard Sale & Head Start Enrollment Fair has been moved to the rain date and will now be held on Saturday, June 11th from 9:00 AM - 4:00 PM! The annual event will be held at CAA in the lower level parking lot on Langdon Farm Road. To reserve a table for selling items, click here to download a registration form. All forms must be completed and returned with registration payment of $25 to Gary Frazee (569-4371) no later than 5:00 pm on Thursday, June 2nd. 

Mark your calendars and join us on June 11th for great deals, live music and lots of fun at one of the community's largest yard sales! Review the FAQ list below or call 513-569-4371 for more information.

HEAP Process for Services Changes

June 1, 2016 - Starting today,  HEAP has changed the process for walk-in services. Please read below for more information on the updated processes that have been put into place for the convenience and safety of our clients. 

WCPO Spotlight on Head Start

May 23, 2016 - Channel 9 stopped by CAA last week to learn more about Head Start - the program, the teachers and the families.

WCPO-TV and both featured a story on Head Start and the advantages of the program for CAA families. Watch the video below, then click here for additional video and the full story from

State of Poverty in Ohio 2015

April 27, 2016 - Nearly half of Ohio households lack the liquid assets needed to stay out of poverty for 3 months, according to findings of the new State of Poverty in Ohio Report 2015 by the Ohio Association of Community Action Agencies (OACAA). The study, released today, is published to keep legislators and communities informed and allow them to work on developing ways to attack the problem in our state.

Here at CAA we are committed to understanding and reducing the causes of poverty, and providing resources to our neighbors in need. To learn more about the realities of poverty in Ohio, read the full OACAA report here.

UniverSoul Circus

April 22, 2016 - UniverSoul Circus is returning to Cincinnati! Beginning Monday, April 25th, CAA will be selling discounted tickets to select shows as a fundraiser for the agency.

To purchase your tickets, stop by CAA at 1740 Langdon Farm Road in Bond Hill, and enter through the Plaza Level. Tickets will be sold Monday-Friday from 9am-4pm.

Call 513-569-1841 for more information on CAA ticket sales.

Assistance Available For Energy Bills

April 15, 2016 - The long winter has been a drain on household budgets and many families are already seeing the high temperatures affect their summer cooling bills. Some Ohio residents may be eligible for financial relief and able to reduce their monthly utility bill payments through the Percentage of Income Payment Plan (PIPP Plus).

PIPP Plus allows eligible households to maintain gas and electric services by paying a percentage of their household income, regardless of monthly usage. The program is a year-round payment plan that eliminates old utility debt when payments are made on time and in-full, essentially freeing the customer of old utility debt in 2 years.

Eligible PIPP Plus applicants must earn a household income at or below 150% of the Federal Poverty Guidelines. The following are required when applying: current utility bill, proof of income for all household members for the past 90 days, a photo ID and social security cards for all household members.

Hamilton County residents may apply for PIPP Plus at the Cincinnati-Hamilton County Community Action Agency (CAA), 1740 Langdon Farm Road, Cincinnati 45237. The first 40 walk-ins are accepted Monday through Thursday, 8 a.m. only and appointments are scheduled weekdays through our automotive appointment line at 1-866-747-1039. Applications may also be obtained at your local library or CAA and mailed, with all required documentation, to the Ohio Office of Community Services. For more information, call toll free 1-800-282-0880 or visit